Contact Us

Contact Info




Reynolda Hall 107



8:30 a.m.—4:30 p.m. Closed 12:00-1:00 p.m. for lunch

Mailing Address

Mailing Address

P.O. Box 7366
Winston-Salem, NC 27109

WF ironwork decorates a railing in front of Reynolda Hall

You’ve got people for this.

Student Financial Services manages all Wake Forest student accounts, including tuition, housing, and other University-related fees. We’re here to help you in any way we can, and we welcome all questions you may have.

Please visit Student Financial Services for more information on tuition and fees, billing, Deacon OneCard, student account refunds, Dewar Tuition Insurance, and other student financial information.

What you need to know

Tuition Insurance Program

An unexpected withdrawal due to sickness or injury can mean significant financial consequences for families. Wake Forest offers an elective tuition insurance program through A.W.G. Dewar, Inc., that will help minimize financial loss if a student suffers a serious illness or accident and must withdraw before the end of a semester. This plan extends and enhances the University’s published refund policy. The last day to purchase this plan is the day before the first day of classes.

Student Account Refunds

Adjustments to charges, prepayments, financial aid disbursements and overpayments often result in credit balances on student accounts. A credit balance is indicated on the student account statement by parentheses around the balance. Example: ($100). Students should sign up for direct deposit for quicker refund processing.

Visit our website for further information regarding sign-up and the refund process.

Tax Form 1098-T

A 1098-T will be issued for all students who made payments for qualified tuition and fees during the tax year.

Workday Student Financials

Workday accounts are automatically set up for all incoming students but are not automatically set up for parents or other third parties due to the Family Educational Rights and Privacy Act (FERPA). Students must authorize parents and others to have access to their accounts; if a student does not set up their parents or others as Authorized Payers (Third-Party Access), only the student will be able to view their student account activity. Being an Authorized Payer (Third-Party Access) within Workday also gives Student Financial Services staff members permission to speak with that individual regarding the student account.

Students access their Workday Student Financials accounts by logging into Workday > View Profile > Student Financials. 

Prepaid Tuition Plans

Money from a Prepaid or 529 Plan can be used for tuition, fees, books, supplies and equipment required for study at any accredited college, university or vocational school in the United States. Parents/students should notify their Prepaid or 529 Plan of their intent to use the plan for the academic year and provide any necessary documentation. Payment from a Prepaid or 529 Plan needs to be paid to the student account by the established due dates for the semester they apply to; failure to do so could result in registration holds being placed on the account. Depending on the plan, payments typically arrive within 30–45 days.

For more information on Prepaid Tuition Plans and the processes involved, please visit the Sponsored Billing & 529 Plans page of our website

ATMs & Banks

Campus ATMs

Benson Center
Third floor across from the Information Desk

Wells Fargo
Quad (Hearn Plaza) near Subway

Banking Branches

If your home bank is not listed below, please contact your bank to see if it has a location in the Winston-Salem area.

Bank of America
4001 University Parkway
Winston-Salem, NC 27106

First Citizens Bank
1920 Peace Haven Road
Winston-Salem, NC 27106

Piedmont Federal Savings Bank
2095 North Peace Haven Rd.
Winston-Salem, NC 27106

PNC Bank
2150 Country Club Rd.
Winston-Salem, NC 27104

State Employees’ Credit Union
4985 University Parkway
Winston-Salem, NC 27106

Truist Bank
2815 Reynolda Rd.
Winston-Salem, NC 27106

Wells Fargo
2925 Reynolda Rd.
Winston-Salem, NC 27106