Deacon in the library

Your WFU Account

Your WFU Account (username and password) is used to access many if not most systems you will use during your time at Wake Forest, including campus wireless, Google Workspace, Canvas, WIN, Adobe Creative Cloud, and others. 

You should have received an email from help@wfu.edu to the email address provided on your admissions application. Follow the instructions provided in the email to activate your WFU Account. Be sure to enable Google 2-Step Verification within 30 days of activating your WFU Account.

IMPORTANT: Your WFU login and password should not be shared with anyone, including your parents/family members. All Wake Forest technology resources is governed by the Policy on Responsible and Ethical Use of Computing Resources and will be presented to you when you activate your WFU Account.

With your WFU Account activated, you can set up Gmail on your mobile device to quickly check your WFU Google Mail at google.wfu.edu for important updates about preparing for your arrival to campus.


Checklist before you arrive on campus!

✓ Activate your WFU Account and enable Google 2-Step Verification.

✓ Keep an eye on your WFU Google Mail as this is your primary resource for Wake Forest updates.

✓ Purchase a WakeWare laptop or ensure your Bring Your Own Device (BYOD) meets minimum requirements.

✓ Explore Software@WFU to peruse software available to you.

✓ Visit our Incoming Students page for more details on student technology tools and services


Tech Help

In Information Systems (IS), we love technology and are here to help you love it, too. Our IS Service Desk is located in the atrium of the ZSR library for drop-in tech help and WakeWare device repairs. Add 336.758.HELP (4357) to your mobile device for quick access to phone assistance. We also offer live chat, email, and an online help portal, AskDeac (help.wfu.edu), where you can enter a ticket and browse online how-to articles.


More information about all things computing at Wake Forest can be found on the computing page. If you have questions or concerns, please contact the Information Systems Service Desk at help@wfu.edu or 336.758.4357. You can also visit the online help portal, AskDeac, at help.wfu.edu.