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Financial Services


Reynolda Hall 107
Monday – Friday
8:30 a.m. – 4:30 p.m. EST

Customer Service Line:
Monday – Friday
8:30 a.m. – 5 p.m. EST


Student Financial Services manages all Wake Forest student accounts including tuition, housing, and other University-related fees. We’re here to help you in any way we can, and we welcome all questions you may have.

Please visit our website for more information on Tuition & Fees, Billing, DEAC, Deacon OneCard, Student Refund Program, Dewar Tuition Insurance, and other student financial information.

The Deacon Electronic Account Center (DEAC) 
is an electronic billing system that allows students and authorized payers to view student account activity in real time, 24/7. Payments are made via e-check through an authorized clearinghouse. DEAC accounts are automatically set up for all incoming students. Students access their DEAC accounts by logging into WIN > InfoCentral > Online Bills.

Student Financial Services does not set up accounts for parents or other third parties. Due to the Family Educational Right of Privacy Act (FERPA), students must authorize parents or other third-party payers to have access to their accounts.

Student Refund Program
Adjustments to charges, prepayments, financial aid disbursements, and over-payments often result in credit balances on student accounts. A credit balance is indicated on the student account statement by parentheses surrounding the balance. Please visit our website for further information regarding the refund process.

Tuition Insurance Program
An unexpected withdrawal due to sickness or injury can mean significant financial consequences for families. Wake Forest offers an elective tuition insurance program through A.W.G. Dewar, Inc., that will help minimize financial loss if a student suffers a serious illness or accident and must withdraw before the end of a semester. This plan extends and enhances the University’s published refund policy. In cases of withdrawal due to accident, illness, or mental health conditions as defined in the plan, the program assures up to a 75% refund throughout the term. This plan must be purchased prior to the start of classes. Please see our website for further details