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July 28: Practical info on student services: mail, academic support, and facilities  

Dear parents and families,

It’s nearly August, hard as that is to believe! This week, we cover some practical, tactical info about mailing to your students, how students can make a Facilities request for a needed repair, what types of academic support are on campus, and more. Plus we share information about the Pre Wall Street Program.

Action Item Tracker

  • Last call to attend Meet the Executive Director of CLASS (Center for Learning, Access, and Student Success) optional session will be held Thursday, July 30 at 6:00 p.m. Eastern. Register here.The session will cover learning accommodations, on campus student success resources, outline tutoring and academic coaching options, and more. CLASS’ Executive Director Dr. Michael Shuman will review the academic accommodations process and answer questions. 
  • Reminder to register for Pre-Wall Street Zoom Info session, August 4 

Featured Topic: Practical considerations and services you/your student may need

Mailing to campus:

  • You’ll want to bookmark these instructions on how families should address mail and packages. 
  • If shipping items for move-in, Mail Services requests that families not ship mail or packages more than two weeks prior to their arrival.
    • Please note: Due to traffic and parking issues on Move-in Day, no deliveries can be made on Tuesday, August 18.

Move-In for students doing Pre-Orientation

  • If you have a student doing Pre-Orientation and they are coming to campus with only the necessities for their Pre-Orientation program (and you will bring the bulk of their belonging on August 18), please be aware of this important information:
    • Your student must be present to let you in their room. Since your student is the resident, they must be present for our volunteers to move items into their room. Students will need to use their room key to open the room. Students may not give their ID or key to anyone else, including their parents/family members. So please plan your arrival on campus at a time your student can meet you at their building.
  • Consult the Move-In Guide for full information on move-in.

Facilities-related information:

  • Laundry rooms are located in each residence hall and are open 24 hours a day. Washers and dryers are free to residents. The on campus washers and dryers are high efficiency and the appropriate high efficiency (HE) detergent should be used. 
  • If something is broken/not functioning in a student room/residence hall, your student should submit a work order (find instructions here) or call 336.758.4255 during business hours to allow Facilities to communicate directly with the student about the concern.

Have a conversation now encouraging academic supports

  • Even for students coming from the most rigorous high schools, students quickly find that college is harder than high school. 
  • Encourage your student to be comfortable asking for support and using our academic success services—the smartest students use all the tools in the toolbox! Here are some to be aware of:
  • Those are some of the practical, tactical things your Deacs might need to be aware of before school begins. Next week, we’ll talk about some of the lifelines you might need in a pinch: how to handle unexpected situations.

Closing Thoughts: Reminder for interested families to register for the Pre Wall Street Zoom on August 4

  • Parents and students of the Class of 2030 are invited to attend an information session on August 4th at 5 p.m. via Zoom to learn more about the Pre-Wall Street Career track. The track is open to first year students interested in exploring a career in the financial industry.
  • Please join us by registering for the Zoom call to learn more. (The session will be recorded and provided upon request for families who cannot attend.) For questions or to request the recording, contact Program Director, Marty Malloy @ .

We can’t wait to see you on campus in a few short weeks! 

Until next Tuesday,

Betsy Chapman, PhD (‘92, MA ‘94)
Executive Director of Family Communications

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