Parents and Families FAQs

Information on this site is for the class of 2020. Information for the class of 2021 will be available May 2017.

When does my student need to register for classes, select housing, etc.?
All incoming students in the Class of 2020 will do those activities (and many more) during summer 2016.  You can look at the Parents and Families Information and Deadlines page to see action items and due dates.  You can also use the left side menu on any page to find more information about housing, dining, academics, financial matters and more.

When will my student receive their residence hall and roommate assignment?
Students will receive their residence hall and roommate assignments in late July or early August.  Students do not select their residence hall or roommate the first year; assignments are made based on students’ responses to their Housing and Dining Application.   See more at Housing.

When is Move-in Day?
Move-in Day will be Friday, August 26, 2016.  The Orientation schedule will be posted online later this summer.  Students move in on August 26th, then there will be parent and family activities that day and evening continuing on to Saturday the 27th. Parents and families are free to depart by early afternoon on the 27th; there are some activities that run later that day, but they are optional.

NOTE: some of our students elect to participate in optional pre-orientation programs; these take place a few days before official Move-In and cover a variety of different subjects/activities.  Past pre-orientation programs have included: Wilderness to Wake (similar to an Outward Bound overnight program), Deacon Camp (learning about history and traditions of WFU), SPARC (a volunteering/service/civic engagement type program), and SUMMIT Christian ministries conference.  You may wish to avoid buying plane tickets for Move-In if your student thinks he/she might want to do a pre-orientation program.  Many parents choose to send their student to pre-orientation programs with the bare minimum supplies they need, then parents follow down on Move-In day with the rest of their belongings; this allows parents to participate in all Orientation activities.

How can I keep up with all the activities my student is supposed to be doing this summer?
All emails from the Office of Academic Advising that are being sent to your students at their WFU email addresses prior to orientation will also be archived online for you.

How do I pay tuition?
The Deacon Electronic Account Center (DEAC) is an electronic billing system that allows students and authorized payers to view student account activity and make online payments. Student Financial Services does not set up parents or other third parties on the account; students must authorize others in order for them to have access to their accounts. We strongly encourage students to authorize their parents or a third-party payer on their account. Failure to pay a bill/missing a payment will result in a hold on the student’s account, preventing him/her from class registration or other important processes.  See the Financial Services section for more information.

Does my student need to purchase a laptop?
Students are welcome to bring their computer from home or purchase through the WakeWare program.  The WakeWare program offers both specially negotiated Apple and Dell laptops that are configured to support all academic software.WakeWare laptops are fully supported by our on-campus Service Desk and loaner laptops are available for WakeWare computers in the event of a problem. Purchasing goes live May 14thLearn more here.  There is also a helpful FAQ. For students bringing their own device, make sure they can meet the minimum requirements.  You can see additional information on the Computing page of the New Students website.

What is FERPA?
The Family Educational Rights and Privacy Act of 1974 (FERPA) is a federal law which is designed to protect the privacy of students’ educational records. Higher education institutions generally must withhold such information from parents and other family/close friends. Students can provide Proxy Access to their academic records; see the Registrar’s Proxy Access website for information.

When is Family Weekend 2016?
The date for Fall Family Weekend 2016 is October 7-9.  Registration for 2016 Family Weekend will open on July 18th at 10 am Eastern.  There are some Family Weekend Events that have limited capacity, so register early to reserve your place.

What are other key dates in the school year/when can I purchase plane tickets for my student?
Families can use the academic calendar as a general guideline of when school is out of session, however, before you make any plane reservations for your student, you would be wise to wait until after the semester starts.  Once your student has his/her schedule, the student can consult the syllabus for each of his/her classes and discuss the class/exam schedule with the professor.  Some professors will schedule exams or assignments on the last day of class before break, and some professors have attendance requirements that only allow a certain number of missed classes, and your student is responsible for knowing the specific requirements for his/her classes.  Also, your student must be sure of his/her final exam schedule.  Exam schedules will be posted on the Registrar’s web site when they are finalized.  Exams are typically held from 9am-12 noon and 2-5 pm, though students should consult their specific course syllabus for information.

NOTE:  for families of young women who plan to go through sorority recruitment in January, please note that their arrival on campus is typically several days before the rest of campus; the Fraternity and Sorority Life web site will have the recruitment schedule after the fall term begins.

NOTE: The Parents’ Page has a full Questions and Answers sectionPlease look there if you have additional questions.  If your question can’t be answered there, please email the Office of Family Engagement at for assistance.